Terms of Service

Last updated · September 29, 2026

Terms of Service

1. Who we are and what these Terms cover
2. Eligibility and accounts
3. Products, prices and availability
4. Orders and acceptance
5. Payment
6. Shipping, delivery and risk of loss
7. Returns — the 100-Day Trial
8. Warranty
9. Using our products safely
10. Intellectual property and license to use the Site
11. Reviews, photos and other content you submit
12. Acceptable use of the Site
13. Third-party services and links
14. Electronic communications
15. Disclaimers and limitation of liability
16. Indemnification
17. Dispute resolution — informal resolution first, then arbitration; class action waiver
18. Governing law and venue
19. Notice for California users
20. Copyright complaints
21. General
22. Contact

Please read these Terms carefully. Section 17 contains an arbitration agreement and a class action waiver that affect how disputes between you and ATLETICA are resolved. You can opt out of arbitration within 30 days of your first order — section 17.8 explains how.

1. Who we are and what these Terms cover

These Terms of Service (“Terms”) are an agreement between you and ATLETICA USA LLC, 1645 Leeson Lane, Corona, CA 92879 (“ATLETICA”, “we”, “us”). They govern your use of atleticagear.com and the content, features and services we offer on it (the “Site”), and every purchase you make from us through the Site, by phone or email, or in our Brand Store in Corona, California (together, the “Services”).

The following documents are part of these Terms and apply to your purchases: our Shipping Policy, our Returns & Refunds — 100-Day Trial policy, the ATLETICA Care Warranty, our Rewards Program Terms, our Text Message Terms and our Privacy Policy. If they conflict with these Terms, the more specific document governs for its subject.

By placing an order you agree to these Terms; by using the Site you agree to the sections that govern the Site. If you don’t agree, please don’t use the Site or order from us. We may change these Terms from time to time. The version in force when you placed an order governs that order and any dispute about it. If we change section 17, we email customers who have an account or who ordered in the previous 12 months, and the change does not apply to disputes that were already pending.

2. Eligibility and accounts

You must be at least 18 years old to order from us or to create an account. If you are under 18, you may use the Site only with a parent or guardian.

You are responsible for keeping your account credentials confidential and for all activity under your account. Tell us immediately at service@atleticagear.com if you suspect unauthorized use. We may suspend or close accounts that violate these Terms or that we reasonably believe are used for fraud or resale without our permission.

3. Products, prices and availability

Product information. We work hard to describe our products accurately. Dimensions, weights, load ratings, colors and finishes are stated as accurately as we can; small variations, in particular in colors as displayed on your screen and in cast-iron weights, are normal. Where we show both imperial and metric values, the imperial value is the nominal U.S. specification and the metric value is the engineering equivalent. Products designed for home use are rated for home use; commercial-grade products are marked as such.

Prices. All prices are in U.S. dollars. Prices, promotions and availability may change without notice, but a price change does not affect an order you have already placed. Applicable sales tax is calculated at checkout based on the shipping address and shown before you place your order. Standard shipping to the 48 contiguous states is included in the price; other shipping services are quoted separately.

Errors. Despite our efforts, a product may be listed with an incorrect price, description or image. If a product’s correct price is higher than the price stated, we contact you before shipping so you can confirm at the correct price or cancel. We may cancel any order placed at an obviously incorrect price or based on obviously incorrect information, whether or not the order has been confirmed and your payment method charged; if it has, we refund the full amount immediately.

Promotions, discount codes and gift cards. Promotions are subject to their stated conditions and can’t be combined unless we say so. Discount codes have no cash value and can’t be applied after an order is placed. Gift cards can be redeemed on the Site, are not redeemable for cash except where required by law, and are not returnable.

Quantity limits and resale. We sell to end customers. We may limit quantities and refuse or cancel orders where we reasonably believe a customer is buying for resale, committing fraud, or repeatedly abusing chargebacks. Using the 100-Day Trial in good faith is never a reason to refuse an order.

4. Orders and acceptance

Your order is an offer to buy. The order confirmation email we send acknowledges that we received your order; our acceptance happens when we ship the products (or, for Brand Store pickup, when we notify you that the order is ready). We may decline or cancel an order before acceptance for any lawful reason, including suspected fraud, unavailability of a product, an error in the listing, or a shipping address we can’t serve; if we cancel, we refund any payment in full.

You can cancel an order free of charge until it ships (see our Returns & Refunds policy).

5. Payment

We accept the payment methods shown at checkout, currently credit and debit cards through Shopify Payments, Shop Pay (including Shop Pay Installments), PayPal, and pay-over-time financing through Affirm. Business customers can also pay by ACH or wire transfer (bank deposit), and we may agree on invoicing.

You represent that you are authorized to use the payment method you provide. For in-stock items we authorize your payment method when you place the order and charge it when the order ships; pre-order and backorder items are charged when you order, so that the payment does not expire while we wait for stock. If a payment is declined or reversed, we may cancel the order or suspend shipment.

Financing through Affirm and Shop Pay Installments is offered by those companies under their own terms and subject to their credit decisions; we don’t decide on or influence their approval, rates or terms. Questions about a payment plan should go to the financing provider.

6. Shipping, delivery and risk of loss

We ship to the 48 contiguous United States and Washington, D.C. free of charge; shipping to Alaska, Hawaii, U.S. territories and APO/FPO addresses is available on request and quoted separately. Details — processing times, parcel and freight deliveries, appointments, inspection at delivery and damage reports — are in our Shipping Policy, which is part of these Terms.

You own the products, and become responsible for them, when they are delivered to the address you gave us (or, if you authorized the carrier to leave a shipment without a signature, when the carrier drops it off). Until then they are our responsibility: if a shipment is lost or damaged in transit, we handle the claim with the carrier and replace or refund.

If we can’t ship within the time we stated, we notify you with a revised date and you may cancel for a full refund.

7. Returns — the 100-Day Trial

Every purchase — private or commercial — can be returned within 100 days of delivery under the conditions in our Returns & Refunds — 100-Day Trial policy, which is part of these Terms. Leased equipment is governed by the lease agreement.

8. Warranty

Our products are covered by the ATLETICA Care Warranty: 5 years on all components against defects in materials and workmanship, and a lifetime warranty on structural welds on attachments and frames, weight bench frames, power rack connector beams and kettlebells, under the conditions set out there. The Care Warranty is a limited warranty. Except as stated in the Care Warranty or required by law, we make no other express warranty for our products.

To the extent permitted by law, any implied warranty on a product — including the implied warranties of merchantability and fitness for a particular purpose — is limited in duration to five years from delivery or, for parts covered by the lifetime warranty, to the life of the product as defined in the Care Warranty. The same limitation appears on the face of the Care Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. The Care Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Products we sell that are made by other manufacturers may carry the manufacturer’s own warranty in addition to, or instead of, the Care Warranty, as stated on the product page.

9. Using our products safely

Strength training equipment is heavy, and used incorrectly it can cause serious injury or damage. By purchasing our products you agree to:

• assemble, install and anchor them according to the assembly manual and any installation instructions we provide — or have this done by a qualified installer — and to check bolts, cables, welds and moving parts regularly for wear;
• respect the stated load ratings, use products only for their intended purpose, and not modify them. You may combine our products with third-party parts, but you do so at your own risk; the Care Warranty is not conditioned on using ATLETICA parts, and only excludes damage actually caused by a third-party part or modification;
• keep children away from equipment and never let anyone train unsupervised who cannot use the equipment safely;
• use home-rated products only in a private setting and commercial-rated products in commercial settings.

Information on the Site about training, programs and nutrition is general information, not medical advice. Consult a physician before starting or changing a training program, and stop training if you feel pain, dizziness or discomfort. You use our products and any training content at your own risk, to the extent this is permitted by law; nothing in this section limits our responsibility for defects in our products under section 15.

10. Intellectual property and license to use the Site

The Site and its content — texts, product designs, photos, renders, videos, graphics, logos, software and their arrangement — are owned by ATLETICA, its affiliates or its licensors and are protected by copyright, trademark, design and patent laws in the United States and elsewhere. ATLETICA, our product and series names and our logos are trademarks or trade names of ATLETICA or its affiliates. Many of our products are protected by registered designs and patents.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for shopping and for your personal, non-commercial information. You may not copy, scrape, frame, republish, sell or create derivative works from the Site or its content, use our trademarks without our written permission, or use any automated tool to access the Site other than search engine indexing, except as expressly permitted by us. Product manuals and assembly instructions may be downloaded and printed for use with the products you bought.

11. Reviews, photos and other content you submit

We love seeing how you train. If you submit a review, a question, a photo, a video or another contribution to the Site or to our reviews platform, or tag us on social media and we ask to use your content:

• You keep ownership of your content. You grant ATLETICA and its affiliates a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, edit for length, translate, display and distribute the content — including your first name and last initial, or the handle you used — on the Site, in our marketing and on our social channels. This is a license, not a transfer of ownership, and you may ask us to stop using a specific contribution at any time by emailing service@atleticagear.com (we will remove it from places we control within a reasonable time).
• You confirm that the content is yours, that it is honest and based on your own experience, that it doesn’t infringe anyone’s rights, and that anyone shown in it has agreed.
• You won’t post content that is unlawful, defamatory, obscene, harassing, discriminatory, misleading, or that contains malware or personal information of others.
• We may moderate, decline or remove content that violates these rules or that is off-topic, but we don’t remove or suppress reviews because they are negative. We disclose incentivized reviews as such.

Nothing in these Terms restricts your right to post honest reviews of our products and services anywhere; a provision that did would be void under the Consumer Review Fairness Act.

12. Acceptable use of the Site

You agree not to: use the Site for any unlawful purpose; interfere with its operation or security; probe, scan or test its vulnerability without our written permission; harvest data or personal information from it; place fraudulent orders or use stolen payment details; impersonate anyone; upload viruses or malicious code; or use the Site in a way that violates these Terms or the rights of others. We may suspend or terminate your access to the Site if you do.

13. Third-party services and links

The Site contains links to, and embedded content from, third parties (for example YouTube videos, Instagram posts, Affirm, Shop Pay and PayPal). We don’t control them and are not responsible for their content, practices or terms. Your use of a third-party service is governed by that service’s terms and privacy policy.

14. Electronic communications

By using the Services you agree that we may communicate with you electronically — by email, text message (if you opted in) and notices on the Site — and that these electronic communications satisfy any legal requirement that a communication be in writing. Order confirmations, invoices and notices are provided electronically; you can download and print them from your account, and you may request a paper copy of any document at no charge. To receive electronic communications you need a device with internet access, a current browser and a PDF reader. Keep your email address up to date in your account. You may withdraw your consent to electronic communications by contacting us, in which case we may be unable to offer you some Services.

15. Disclaimers and limitation of liability

The Site. The Site and its content are provided “as is” and “as available”. To the extent permitted by law, we disclaim all warranties about the Site itself — including that it will be uninterrupted, error-free or free of harmful components — and about the accuracy or completeness of general information on it (training content, blog articles, comparisons). This disclaimer does not apply to our products, which are covered by section 8.

Limitation of liability. To the fullest extent permitted by law, ATLETICA, its affiliates and their officers, employees and agents are not liable to you for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenues or data, arising out of or relating to these Terms, the Site or the Services, however caused; and our total liability for all claims relating to a purchase is limited to the amount you paid us for the product(s) giving rise to the claim, and for all other claims relating to the Site to one hundred dollars ($100).

What is not limited. Nothing in these Terms excludes or limits liability for death or personal injury caused by our products or our negligence, for gross negligence, willful misconduct or fraud, or your remedies under the Care Warranty and under state and federal warranty laws (including the Song-Beverly Consumer Warranty Act and the Magnuson-Moss Warranty Act), or any other liability that cannot be excluded or limited under applicable law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may not apply to you.

16. Indemnification

You agree to indemnify and hold ATLETICA and its affiliates harmless from claims, losses and expenses (including reasonable attorneys’ fees) brought by a third party arising out of your violation of these Terms, your violation of law or third-party rights in connection with the Services, or content you submitted. This does not apply to claims caused by our own breach, negligence or product defects.

17. Dispute resolution — informal resolution first, then arbitration; class action waiver

17.1 Talk to us first. Most concerns can be solved by our customer service. Before starting arbitration or a lawsuit, you agree to send us a written notice describing the problem and the outcome you want to ATLETICA USA LLC, Attn: Legal, 1645 Leeson Lane, Corona, CA 92879, or service@atleticagear.com with the subject line “Legal notice”, and we agree to do the same to the email address on your account. Both sides will try in good faith to resolve the matter within 60 days of the notice. Only if this fails may either side start arbitration (or a small-claims action). This step is a condition to filing; any limitation period is paused while it runs.

17.2 Scope. This section applies to any dispute or claim between you and ATLETICA arising out of or relating to your purchase, payment for, delivery, use or return of products or services under these Terms, including your use of the Site in connection with a purchase (a “Dispute”). It does not cover: (a) claims that qualify for small-claims court in your county of residence, which either side may bring there instead; (b) a request by either side to a court for temporary or preliminary injunctive relief pending arbitration, for example to protect intellectual property or confidential information; or (c) claims that under applicable law cannot be required to be arbitrated. In line with California Civil Code §1670.15, this section covers only Disputes arising from the specific goods and services you obtained under these Terms — not unrelated matters.

17.3 Binding arbitration. Disputes that are not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (available at adr.org), as modified by this section. The Federal Arbitration Act governs this section. The arbitrator — not a court — decides all Disputes, including whether a Dispute is arbitrable, except that a court decides the enforceability of the class action waiver in 17.5. The arbitration takes place in the county where you live, by video conference, or by written submissions, at your choice. The arbitrator may award the same individual relief a court could, must follow these Terms and applicable law, and must issue a reasoned written decision. Judgment on the award may be entered in any court with jurisdiction.

17.4 Fees. Filing, administrative and arbitrator fees are allocated as provided by the AAA Consumer Arbitration Rules. If the arbitrator finds your claim was not frivolous, we reimburse the filing fee you paid. Each side bears its own attorneys’ fees unless the arbitrator awards them under applicable law or the AAA rules.

17.5 Class action and jury waiver. You and ATLETICA agree that Disputes are resolved only on an individual basis. Neither side may bring or participate in a class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate claims of different customers or award relief affecting anyone other than the parties. By agreeing to arbitration, both sides waive the right to a jury trial. If this waiver is found unenforceable for a particular claim, that claim (and only that claim) will be decided by a court under section 18, and the remaining claims stay in arbitration.

17.6 Public injunctive relief. Nothing in this section waives your right to seek public injunctive relief where California law entitles you to it. The arbitrator may award such relief; if the arbitrator may not, that request is decided by a court under section 18 after the individual claims have been arbitrated, and the rest of this section still applies.

17.7 Coordinated filings. If 25 or more customers bring similar Disputes against ATLETICA with the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules apply. In addition, the parties agree to a bellwether process: 10 cases selected by each side are arbitrated first; the sides then mediate the remaining cases for 60 days using those results; cases not resolved in mediation proceed in batches of up to 50. Limitation periods are paused while a case waits for its batch. If your case has not been assigned to a batch within 180 days after the mediation period ends, you may withdraw it from arbitration and file it in court under section 18.

17.8 Your right to opt out. You can opt out of this arbitration agreement by emailing service@atleticagear.com with the subject line “Arbitration opt-out”, your name, order number (if any) and a statement that you opt out of arbitration, within 30 days after your first order (or, if you never order, within 30 days after you first create an account). Opting out does not affect any other part of these Terms.

17.9 Changes and survival. The version of this section in force when you placed an order governs Disputes about that order. If we change this section, we email customers who have an account or who ordered in the previous 12 months at least 30 days before the change takes effect; you may reject the change by opting out (17.8) within those 30 days, in which case the previous version continues to apply to you. This section survives the end of your relationship with us. If any part of this section other than 17.5 is found unenforceable, it is severed and the rest applies.

18. Governing law and venue

These Terms and any Dispute are governed by the laws of the State of California and the Federal Arbitration Act, without regard to conflict-of-law rules. This choice of law does not deprive you of consumer protections you are entitled to under the law of the state where you live. Any Dispute that is not subject to arbitration will be brought exclusively in the state or federal courts located in Riverside County, California — except that you may bring claims in the courts of your county of residence where the law gives you that right, and either side may bring small-claims actions locally.

19. Notice for California users

Under California Civil Code §1789.3, California residents are entitled to the following notice: the Services are provided by ATLETICA USA LLC, 1645 Leeson Lane, Corona, CA 92879, +1 (833) 958-8102. Standard shipping within the 48 contiguous states is free; other charges are shown before you place an order. To resolve a complaint or receive further information, contact us at service@atleticagear.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

20. Copyright complaints

If you believe content on the Site infringes your copyright, send a notice under the Digital Millennium Copyright Act to our designated agent: ATLETICA USA LLC, Attn: Copyright Agent, 1645 Leeson Lane, Corona, CA 92879, +1 (833) 958-8102, service@atleticagear.com. Include: identification of the work and of the allegedly infringing material (URL), your contact details, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and that you are the owner or authorized to act, and your physical or electronic signature.

21. General

These Terms, together with the documents referenced in section 1 and your order confirmation, are the entire agreement between you and ATLETICA for the Services. If a provision is held invalid, the rest remains in effect (subject to section 17.9). Our failure to enforce a provision is not a waiver. We may assign these Terms to an affiliate or a successor of our business; you may not assign them without our consent. Neither side is liable for delays or failures caused by events beyond its reasonable control (for example natural disasters, port or carrier disruptions, strikes, or government actions), except for payment obligations; we keep you informed and you may cancel undelivered orders affected by such an event. Headings are for convenience only. Sections that by their nature should survive — including 8, 9, 10, 11, 15, 16, 17 and 18 — survive termination.

22. Contact

ATLETICA USA LLC · 1645 Leeson Lane, Corona, CA 92879, United States
Live chat and service ticket form on atleticagear.com/pages/contact-support · service@atleticagear.com · +1 (833) 958-8102
Monday–Friday, 8^AM – 4^PM PT