Create your account and get 50 points instantly.
ATLETICA REWARDS
Become a member and get the most out of your training with ATLETICA. Earn loyalty points, unlock exclusive offers, and redeem your points for great discounts.
ATLETICA Rewards
Don't Just Train, Gain.
Easy Redemption
Log in to your account, use your points to create a discount code and redeem it at checkout. Please note that express checkout options do not support point redemption.
Athlete Level Discounts
Redeem your points for one or more $35 discount codes. You can combine up to five codes per order over $200.
Pro Athlete Level Discounts
Redeem points for a $70 discount on orders over $400 or a $100 discount on orders over $500.
Point Processing Time
Please allow up to 30 days for newly earned points from orders or product reviews to be credited and shown in your account.
Account Inactivity
Your loyalty points expire after six months if no new points are earned or redeemed during that period.
Retroactive Credits
Points for orders placed up to 60 days before your account was created can be requested — but only for purchases made after the launch of our US store.
Gift Card Purchases
If you pay with a gift card, please contact our customer service team. We can then apply your points manually to an eligible order.
How points are calculated with discount codes
If rewards vouchers or discount codes are used on a purchase, points are credited only on the amount actually paid after the discount.
Ineligible Products
Points cannot be earned or redeemed on gift cards, outlet products or orders containing outlet items, or on purchases made through third-party platforms such as Amazon or eBay.
Program Abuse
Any misuse of the loyalty program, its points or its terms results in immediate removal from the program.
Referral links may not be shared with or posted on third-party apps, discount platforms or similar services. Violations result in immediate suspension from the program.
Questions? Here you'll find answers.
How do I get points for my review?
7 days after your order ships, you'll receive an email from Loox asking about your experience with the product. To submit a review successfully and earn points for it, click the ''Write a review'' button and add a photo of the product.
What is the ATLETICA loyalty program?
It's our way of showing appreciation. You earn points for activities on our site, like referrals and purchases. You can redeem those points for discounts on your orders – the more you collect, the more you save.
ATLETICA Athlete program
Athlete tiers Customers are added to the matching tier 30 days after meeting the qualification criteria:
Athlete ($0.00 - $7,499.99) – automatic membership
- 1x points multiplier
- Birthday gift
Pro Athlete ($7,500.00+) – Spend $7,500 within 12 months
- 1x points multiplier
- Birthday gift
- Exclusive early looks at new products
- Early access to sales
Who Can Join?
Anyone with an account is automatically enrolled.
How do I earn points?
You can earn points for a range of activities, including referring friends and making purchases. To see every way to earn points, click the *Earn points* tab in the menu.
How do I check my points balance?
You can see your points balance in the header of the rewards page when you are logged in.
Is there a limit to how many points I can earn?
No. Collect as many points as you can!
What do the 'approved', 'pending', and 'canceled' statuses mean?
Approved: These points can be redeemed for rewards right away.
Pending: These points need to be verified before they can be redeemed. This usually applies to purchases and referrals.
Canceled: These points will not be credited to your account. For example, if you cancel a purchase (the points go from pending to canceled).
Why weren't points credited for my earlier orders?
The program has been active in the US since the launch of atleticagear.com. Points are only awarded for orders placed on or after that date. If you run into problems with points being credited, please contact us at service@atleticagear.com.
How long does it take for my points to be approved and show up in my account?
Our approval period is 30 days. During that time, points stay in “pending” status and cannot be redeemed. Once the period is over, the points are approved and appear in your account.
Can I Use My Points at Checkout?
Not directly – please redeem your points for a discount code, which can then be applied at checkout.
Referral Program
Earn 100 points for every successful referral of a friend who spends more than $200. The referred friend has to complete their first purchase.
Possible reasons a referral does not go through:
- If the customer clicks the referral link but completes the purchase from a different IP address or device, the referring customer does not receive points.
- If the minimum amount was reached but part of the total was paid with a voucher, it does not count as a completed referral. The minimum amount has to be paid in full with real money.
- The referral is only completed if the entire minimum amount is spent on the first purchase made through the referral link. The amount cannot be spread across multiple purchases.
Why did my points balance go down?
You, or someone you referred, canceled or returned a purchase.
I completed an activity but didn't get any points!
Sometimes it takes a few minutes for us to process your activity and credit your points.
Can points be lost?
Yes, if you receive a refund for a purchase, you lose 1 point for every dollar refunded.
Can points expire?
Yes, points can expire after 6 months of inactivity. Birthday points do not count as account activity.
What happens if a friend I referred cancels or returns their order?
Your pending points will be canceled and removed from your account.
Can you be moved down to a lower tier?
Yes, it is possible to be moved down to a lower tier. If a customer does not meet the spending requirement within the 12-month period after entering the tier, they are moved down.
What happens if I leave the program and want to rejoin later?
Just contact us and we'll sign you back up. Keep in mind that your point balance starts over at zero.
How do I leave the program?
If you no longer want to earn points, please contact us and ask to be unenrolled. We'll remove you from the program and you'll forfeit all the points you've collected.
Where can I report a problem or share feedback?
If you have any questions or run into any problems, you can reach our customer service team anytime at service@atleticagear.com.
You can also reach us quickly through the chat on our website.